Welcome to our product. Jarvis Care (including services provided by apps and other products, hereinafter referred to as "Products and Services") is developed and operated by Jarvis Care Solutions L.L.C-FZ (hereinafter referred to as "we"). Ensuring the security of user data and protecting privacy is our top priority. This privacy policy outlines how data collected during your access and use of our Products and Services is handled.

Before continuing to use our product, please carefully read and fully understand all the rules and key points of this privacy policy. Once you choose to use our product, it will be deemed that you agree to all the contents of this privacy policy and consent to us collecting and using your relevant information accordingly. If you have any questions about this policy during your reading, you can contact our customer service for consultation. Please reach out to us via jarviscaretec@gmail.com or the feedback method provided in the product. If you do not agree to the relevant agreements or any of their terms, you should stop using our products and services.

This privacy policy helps you understand the following:

Personal information refers to various information recorded electronically or by other means that can be used alone or in combination with other information to identify the specific identity of a natural person or reflect specific activities of a natural person. We collect and use your personal information in accordance with the requirements of the Cybersecurity Law of the People's Republic of China, the Information Security Technology - Personal Information Security Specification (GB/T 35273-2017), and other relevant laws and regulations. We strictly adhere to the principles of legitimacy, legality, and necessity. This is done during your use of our services and/or products, including but not limited to phone numbers.

To receive our comprehensive product services, you should first register a user account through which we will record relevant data. All information you provide comes directly from the data you provided during registration. This includes your chosen username, password, and personal contact information. We may verify your identity through SMS or email to ensure its validity.

When using the app, we will obtain your Bluetooth permission, call recording permission, and SMS permission so that our smartwatch can communicate with the app normally. We will not save or share your call and SMS records. You can completely refuse such permissions without affecting the use of the app

As a general rule, we only retain your personal information for as long as necessary to fulfill the purposes for which we collected it. We will retain your personal information for the strict necessary time in relation to managing our relationship with you (for example, when you open an account or obtain services from our products). We may need to retain your archived personal information beyond the above period to comply with legal obligations or to demonstrate a right or contract that meets applicable statute of limitations requirements, and we may not be able to delete it upon your request. When your personal information is no longer necessary for our legal obligations or for the purposes of statutes of limitations or archives, we ensure its complete deletion or anonymization.

We use industry-standard security measures to protect the personal information you provide, encrypting critical data to prevent unauthorized access, disclosure, use, alteration, damage, or loss. We take all reasonable and feasible measures to protect your personal information. We use encryption technology to ensure data confidentiality; we employ trusted protection mechanisms to prevent data from malicious attacks.

When necessary for managing our daily business activities and pursuing legitimate interests to better serve customers, we will use your personal information in compliance and appropriateness. For comprehensive business considerations, we use this data solely for our own purposes and do not share it with any third parties.

We may disclose your personal information to third parties in accordance with legal regulations or mandatory requirements from government authorities. Subject to legal regulations, when we receive requests for disclosure of such information, we will require corresponding legal documents such as subpoenas or investigation letters. We firmly believe that information requested from us should be as transparent as possible within the limits permitted by law.

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization:

Our products, websites, and services are primarily aimed at adults. Without the consent of parents or guardians, children may not create their own user accounts. In cases where children's personal information is collected with parental consent, we will only use or disclose this information when legally permitted, with explicit consent from parents or guardians, or when necessary to protect the children.

If we discover that we have collected personal information of children without verifiable parental consent beforehand, we will endeavor to delete such data promptly. If you are the guardian of a minor and have any questions regarding their use of our services or the information they provide to us, please contact us promptly. We will protect the confidentiality and security of minors' user information in accordance with relevant national laws and regulations and the provisions of this policy.